Privacy Policy

Last updated: 31 January 2024

This Privacy Policy describes how teadaytea (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from teadaytea.com or otherwise interact with us through our services (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to users of the Services, whether as customers, visitors, or other individuals whose personal information we collect.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection, use, and disclosure of your personal information as described here. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we do, we will revise the “Last updated” date and post the updated policy on our Site.

How We Collect and Use Your Personal Information

We collect personal information from a variety of sources. The types of information we collect and how we use it depends on how you interact with us. In general, we use your personal information to:

• Provide, operate, and maintain our Services
• Communicate with you
• Fulfill legal obligations
• Enforce our terms of service
• Protect our business and users

What Personal Information We Collect

Information You Provide to Us

We collect the following types of personal information you provide when using our Services:

• Contact details: Name, address, phone number, and email
• Order details: Billing and shipping addresses, payment confirmation, email, and phone number
• Account information: Username, password, security questions
• Shopping activity: Products viewed, added to cart, or saved to a wishlist
• Customer support: Messages and details shared when contacting us

Some features may require this information in order to function properly. You may choose not to provide it, but doing so may limit your ability to use those features.

Information Collected Automatically (Cookies and Usage Data)

We automatically collect certain data when you interact with the Site, including:

• Device and browser details
• IP address
• Pages visited and time spent
• Clicks and referring URLs

We collect this information through cookies, pixels, and similar technologies. For more on how Shopify uses cookies, see: Shopify’s Cookie Policy.

Information from Third Parties

We may receive personal information about you from:

• Shopify, our e-commerce platform provider
• Payment processors, who collect billing and payment data
• Marketing and advertising partners, who help us deliver relevant ads
• Analytics providers, who help us understand user behavior

This information is used in accordance with this Privacy Policy. We are not responsible for the accuracy or policies of third parties. For details, see Third Party Websites and Links below.

How We Use Your Personal Information

• To fulfill orders and provide services: Including processing payments, managing your account, sending order confirmations, and handling returns or reviews
• For marketing and advertising: To send emails, texts, or mail about our products and show relevant ads on other platforms
• For fraud prevention and security: To detect and prevent unauthorized or suspicious activity
• To provide customer support: To respond to inquiries and improve service quality

Cookies

We use cookies to improve your experience, remember your preferences, and analyze usage. Third parties may also use cookies for advertising and analytics.

You can control cookies through your browser settings. Blocking cookies may affect site functionality or availability of features.

For more information about Shopify’s cookie practices, visit Shopify Cookie Policy.

How We Share Personal Information

We may share your personal information with:

• Service providers: Payment processors, IT and customer support providers, shipping partners
• Marketing and business partners, including Shopify
• Affiliates within our corporate group
• Third parties at your direction or with your consent
• In legal or business situations, such as mergers, legal compliance, or to protect our rights

If you use Shopify’s ad services (e.g., Shopify Audiences), your information may be shared for personalized advertising. You can review Shopify’s policies for more detail.

Categories of Personal Information Disclosed in the Past 12 Months:

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you post reviews or comments publicly on our Site, this information may be visible to others. We cannot control how others may use or share such content and are not responsible for its security or accuracy.

Third Party Websites and Links

Our Site may link to third-party sites not operated by us. We are not responsible for the privacy or content practices of those websites. We encourage you to read their privacy policies before submitting personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from anyone under 16. If you believe a child has provided us with personal data, please contact us to request deletion.

Security and Data Retention

We use reasonable safeguards to protect your information, but no system is 100% secure. Avoid sending sensitive information over unsecured channels.

We retain data as needed for account management, legal compliance, dispute resolution, and business operations.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access: Request a copy of the data we hold about you
• Deletion: Ask us to delete your personal information
• Correction: Request correction of inaccurate data
• Portability: Ask us to transfer your data to another service
• Restriction: Ask us to limit how we process your data
• Withdraw consent: Where applicable
• Appeal: Request a review of a denied data rights request
• Opt-out of marketing: Use the unsubscribe link in emails

To exercise your rights, contact us using the details below. We may verify your identity before responding.

We will not discriminate against you for exercising your rights. You may also appoint an authorized agent to submit requests on your behalf.

Complaints

If you have a concern about our data practices, contact us using the information below. You may also contact your local data protection authority if you're not satisfied with our response.

International Users

We may store and process your information in the United States and other countries. If your data is transferred outside of Europe, we will use appropriate safeguards, such as Standard Contractual Clauses or other approved mechanisms.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: hello@teadaytea.com
Mail: PO Box 1375, Kingston NY 12402, United States