I don’t know a lot about tea but I want to learn. How do I select a tea that I’ll like?
How do I make loose leaf tea?
How many cups of tea does each pouch size make?
What is the best way to store loose leaf tea?
What does the “Best By” date mean on my tea?
What exactly are "Natural Flavors"?
How are natural flavors "organic-compliant"?
Do you use any artificial ingredients?
I tried a tea I loved but can’t find it. Can you make it for me?
Can I order more tea than the sizes listed on your site?
Where does your tea ship from, which carriers do you use, and how long will my order take to ship?
Can I return my order?
When am I charged?
How do I skip an order?
How do I cancel my subscription?
Do you offer gift certificates / gift cards?
Can I order a customized gift for my special someone?